Frequently Asked Questions

This Page was last modified on 31st May 2020

What Shipping Methods Are Available?

  • Door Step Delivery
  • Pick Up from Chuvis Agent
  • Pick Up from Terminal

How Long Will it Take To Get My Package?

1 – 5 working days

*Same Day Delivery Within Lagos for Orders Placed before 12noon.

  • Our hub in Gbagada, Lagos is open for Free Pick-Up 7am – 7pm daily. (Please note order availability must be confirmed by us before you enroute our hub)

Do I Need an Account to Place an Order?

No, you can checkout as a guest

Do You Offer Payment on Delivery?

Yes, we offer pay on delivery in Lagos,  Benin, Abuja, Owerri and Uyo.

How Do I Track My Order?

We would send you updates via mail on your order status as it moves across the stages of fulfillment.

You can also click https://wa.me/07031903850 to make an enquiry about your order status.

How Can I Contact You if I Have Any Queries?

Email Us [email protected]

Call Us on 07031903850

Whatsapp Us on 07031903850

Can I Call to Order for A Product?

Yes, please call us on 07031903850

What Time Can I Call?

Monday to Saturday 7am to 7pm

Can I Change/Cancel My Order?

Yes, you can change of cancel your order before we ship. Although, we advise you make up your mind before submitting your order to avoid delays in fulfillment.

What If I Can’t Find A Product I Want?

Please call us on 07031903850, we should be able to get your desired product